INDEX 30


Avaya now brings many of the benefits of the highly successful INDeX family of communications systems within reach of smaller businesses with the new INDeX 30.

The 30 port ISDN communications system can be configured to suit the structure of any growing business with advanced call routing features and optional voice messaging system that enables the highest levels of customer service.

In a single cabinet INDeX 30 supports 24 extensions and a range of advanced optional applications including Windows operator console, DECT cordless and computer telephony.

Handset Features 2010 2030 2050 2060
Message Waiting Light Y Y Y Y
Live Keypad/on hook dialling Y Y Y Y
Monitor Y Y Y Y
Paging function Y Y Y Y
Handsfree Speech Y Y Y Y
Headset Capability Y Y Y Y
Discriminating Ringing Y Y Y Y
Integrated Directory   Y Y Y
Missed call list   Y Y Y
DSS (Direct Station Select)   Y Y Y
DSS/BLF (+ Busy Lamp Field)     Y Y
Large LCD with INDeX Dialling   Y Y Y
Context Sensitive Keys   Y Y Y
Visual Voice Mail   Y Y Y
CTI Call Control (TAPI)       Y

 

INDeX 30 Capacities INDeX 30
Ports 32
ISDN BRI (B-channel) 4 (8) T or S
Digital extensions 16
Analogue extensions 8
RS232 ports 2
Music on Hold interface 1
10/100 M/bit Ethernet 1
Voice mail capacity (optional) 4 port/180 minutes
Battery back-up (optional) 20 minutes
Dimensions (W x H x D mm) 445 x 355 x 115

INDeX 30 Features

Extension Features

  • Absent Text Messaging

  • Alarms – System and Personal

  • Alert or polite intrude

  • Attention Light

  • Call Back - on busy, on no answer, when next used

  • Call forwarding – Internal and External

  • Call Hold - enquiry or park

  • Call pickup

  • Call to Off Hook Extension

  • Call Transfer

  • Call Waiting

  • Camp On to Extension and Trunk

  • Conference (up to 12 parties)

  • Dial Ahead

  • Direct Dial In

  • Direct Station Select

  • Discriminating Ringing

  • Display Extension Number

  • Divert All Calls, on Busy or on No Answer

  • Divert on Ringing

  • Divert a Waiting Call

  • Do Not Disturb

  • Free Flow/Forced Feeding Calls

  • Handsfree Speech

  • Headset Working

  • Hot Desking

  • Hotline

  • Individual station pickup

  • Internal Directory

  • Intraflow

  • Intrude

  • Last Number Redial

  • Line Status Indication

  • Live Keypad

  • Message

  • Missed Call List

  • Mute

  • Personal Speed Dials

  • Remote call forwarding

Manager Secretary

  • Auto Answer

  • Call Interrupt

  • Call Placement

  • Call Screening

  • Do Not Disturb

  • Intercom

  • Private Line

  • Priority Extension

  • Ring or Direct Voice Call

  • Secure Option

  • Silent Monitor

  • Transfer Announced

  • Visible Extension Status

Incoming Call Handling

  • Group Hunting – rotary, sequential, collective, longest wait, supergroup

  • Multiple Groups

  • Overflow

  • Trunk Prioritisation

ISDN Features

  • Alpha Tagging

  • Calling and Called Line Identification/restriction

  • External Call Forwarding

  • ISDN trunks and extensions

  • Multiple Subscriber Numbering *

  • Name Display – DDI, personal and trunk

  • Sub Addressing *

  • Trunk to Trunk Connection

  • VPN over ISDN *

Cost Management

  • Account Codes – Voluntary and Forced

  • Account Coding Validation

  • Advice of Charge *

  • Automatic Route Selection

  • Busy Wait Override

  • Call Barring

  • Call Logging Records

  • PIN Codes/Roaming PINs

System Features

  • Background Music**

  • Broadcast/internal paging

  • Brokers Call

  • Internal Battery Backup

  • Music on Hold interface

  • Night Service

  • System Speed Dials

System Management

  • External Modem Access **

  • Ethernet Port

  • SNMP

  • Telnet Access

Applications

  • CTI - 1st and 3rd party **

  • DECT Handsets **

  • IVM Lite Voice Messaging **

  • Windows Operator Console **

* Subject to availability from network provider

** Optional

Index Telephones (new style)

Index CPU & Cassette information

Index Dect Telephones

Index 30

Index General (new style)

For more information on Index go to the Avaya web site

 
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Last revised: January 03, 2001