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M7208
DESCRIPTION
The M7208 (Square Set) is well suited for lower internal and higher external calling volumes; it supports up to any
combination of eight lines and frequently-used features.
TARGET AUDIENCE
The M7208 is a cost-effective set for users needing only a few programmable features and/or autodial numbers.
APPLICATIONS
The M7208 can be used as a courtesy phone in lobbies, cafeterias, reception areas, or staff lounges. It is also
suited for areas where staff numbers are relatively high compared to the number of telephones needed, such as
manufacturing plants, retail departments, or repair centres.
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M7310
DESCRIPTION
The M7310 (Feature Set) is capable of handling extensive calling and call handling requirements. The 12
dual-function memory buttons, with a Shift button, provide access to a total of 24 additional frequently-used features or
autodial numbers. A Busy Lamp Field (BLF) can be attached to the M7310 to monitor the station status for buttons
programmed for internal autodials.
TARGET AUDIENCE
The M7310 is ideal for group answering positions, such as secretaries, managers, professionals, and Norstar system
administrators with or without a BLF. Businesses requiring extensive autodialing and feature access would also benefit
from using this terminal.
APPLICATIONS
The M7310 is useful for departments, such as purchasing, sales or accounting, where the same suppliers, customers
or accounts are frequently called. For secretaries, the M7310 and BLF can provide backup answering services. Norstar
system administration is made easy using the M7310.
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M7324
DESCRIPTION
The M7324 (Expanded Set) is the best choice for a full-featured terminal or central answering position, because it
offers 24 programmable buttons with an LCD for one-button access to any combination of lines, features and autodial
numbers. Up to two Central Answering Position (CAP) modules (48 buttons/module) can be attached to a terminal to create
powerful call coverage for many lines or to accommodate additional Norstar features (refer to section on CAP module for
configurations).
TARGET AUDIENCE
The M7324, with or without CAP modules, is designed for secretaries and receptionists for centralised call
answering. It is also useful for managers, professionals, and system administrators requiring high feature usage and
access to various lines, such as WATS and private lines.
APPLICATIONS
For smaller applications, the M7324 by itself, is a central answering position; larger applications require the
addition of CAP module(s). Stock brokers could use it with two CAP modules for fast autodial access to preferred
customers. Users with wide-ranging needs, such as consultants, might use it for Speed Dialing, Conference Calling and Call
Forwarding. The M7324 is also useful for Norstar system administration.
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Central Answering Position (CAP) /
Key Lamp Module (KLM)
DESCRIPTION
The CAP is a module connected to an M7324 terminal that provides 48 additional memory buttons which can be used to
show a busy or idle status for up to 48 more sets,
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as well as to program system features or autodial numbers. Up to two CAP modules can be added to any M7324 set. One
Station Auxiliary Power Supply (SAPS) is required to power every two CAP modules.
A terminal with one or two modules can be assigned enhanced CAP status which allows the CAP(s) to support line
appearances. Up to five enhanced CAP positions can be supported on Modular ICS or Modular 8X24 (DR3 or greater) systems.
The Compact ICS supports one enhanced CAP position.
TARGET AUDIENCE
Secretaries and receptionists with M7324 sets responsible for call coverage for many lines will find the CAP very
useful. Secretaries, managers and others providing backup answering services will also improve their productivity using a
CAP module, as will people requiring high feature usage or line access capabilities, such as telemarketing centre
managers.
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Note: The terminal must be assigned enhanced CAP status to provide line appearances or access to Central Office lines.
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Busy Lamp Field (BLF)
DESCRIPTION
The Busy Lamp Field creates an attendant position to monitor the status (busy or idle) of internal autodial keys
programmed onto the dual programmable buttons of the M7310 set to which it is attached. No additional power or wiring is
required.
TARGET AUDIENCE
When a BLF is attached to an M7310, it becomes an excellent receptionist or secretary phone for smaller Norstar
configurations where line and internal autodial capacity are limited.
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