Mitel Networks 5200 range

Mitel Networks 5200 Series IP Phones, Appliances and Peripherals

Mitel Networks is pleased to announce the introduction of a powerful new portfolio of IP Desktop Phones, Appliances, Peripherals and Accessories. The new 5200 IP desktop family offers 6 newly styled IP phones that provide industry-leading functionality while taking usability to a new level.

Our IP Desktop Family is evolving with a new, sophisticated look:

• Sleek, stylish, sexy new plastics give more of a 'Family' appearance

• Customisable panel for re-branding, customer logos, unique graphics requirements, colour, etc.

• Easily-removed designation card for labelling of keys

Incorporates new design elements:

• Orange Display and LEDs

• Distinctive Chrome Speaker Ring indicates quality audio design

• New handset: nice weight and grip plus support for a cord 'de-tangler'!

• Integrated, adjustable stand

• Tactile button response on dial pad and feature keys

The 5200 IP Family has the same extensive features and functionality that our Customers are used to from the current 5000 Series IP Phones - but with some enhancements. The biggest change is to the new 5215 IP Phone (which replaces the 5010) that now has hands free speakerphone capability and a backlit display!

The new 5200 IP Desktop Devices are immediately available (with the exception of the 5240 IP Appliance which is available from 15^th April 2003).

Mitel Networks 5200 IP Desktop Portfolio

The Mitel Networks 5200 family of IP telephones represents an evolution in functionality, ergonomics and style at the desktop. Through the introduction of these new phones the user experience is enhanced with a new 'look and feel' that elevates the power of the IP desktop devices to a new level. Through extensive customer dialogue and user focus groups a new handset design was implemented and combined with improved display contrast and better tactile button response.

With these new additions, the Mitel Networks IP desktop portfolio becomes the broadest in the industry, with devices and peripherals to meet all levels of business. Working across the Mitel Networks 3100 and 3300 Integrated Communications Platforms (ICP) the addition of these new IP phones provides unparalleled choice and flexibility to the user.

The Mitel Networks portfolio of desktop IP devices and applications is, quite simply, the most comprehensive on the market today. This should not be a surprise as we have close to three decades of experience and expertise in enterprise voice communications  unlike most suppliers of Voice-over-IP.

Ours is the only complete portfolio of desktop IP devices that provide feature access and functionality superior to today's most sophisticated digital business telephones. Features include superior voice quality, ergonomic design and intuitive access to advanced IP applications, call control features and network services. They respond to the diverse needs of users across the entire enterprise - from the shop floor, storefront, to the front desk, corner office, contact centre and meeting room. Put the power of IP in the hands of your users today, with Mitel Networks IP Desktop.

Our intent in the design of the restyled sets is to offer elegant desktop appliances with an immediate impression of uncompromising quality. The 5200 IP Phone family reflects the fresh, new image that Mitel is projecting through its new marketing campaigns and reinforces the aim to be a more user centric company (It's about you!). These programmes will lead to improved brand recognition, helping you and Mitel to succeed in today's market.

Features and Benefits

At the entry level, the 5201 and 5205 IP phones provide cost-effective IP telephony with simplified feature access. For users with enhanced needs the dual-port 5215 and 5220 IP Phones provide access to rich telephony features with enhanced capabilities such as PDA integration and IP audio conference unit support. For the knowledge worker, Mitel Networks offers the award-winning 5230 IP appliance, whereby users dock an HP iPAQ directly into the phone, enabling enhanced call handling and location transparency within the network. Rounding out the portfolio is the award-winning 5240 IP Appliance, a web-enabled IP phone that provides an integrated HTML browser and one-touch access to network-based services and features. Mitel Networks 5200 series IP phones are compatible with the 3100 ICP and 3300 ICP systems.

For businesses that rely on communications, the Mitel Networks 5201 IP Phone and Mitel Networks 5205 IP Phone introduce a family of next generation fully featured IP telephone sets. These two single-port IP Phones provide Mitel Networks IP Platform users with easy to use, flexible, business telephone sets and benefit from a wide range of peripheral equipment, including messaging, voice mail and other computer telephony applications. Unlike other IP telephony devices, the Mitel Networks 5200 series IP Phones can access advanced system features at the desktop in both the Corporate and Small Office environment, having the capability of being upgraded with new features and functionality as and when available. They are designed to work on the Mitel Networks 3100 and 3300 ICP solutions.

Mitel Networks 5201 IP Phone

One of the things that sells voice in today's world is clearly price. Low-end devices that offer good connectivity and the most basic of features are 'the norm' where VoIP is needed today. The Mitel Networks 5201 IP phone provides just that - a very inexpensive desktop IP solution. The 5201 IP Phone is a low cost, single port set. It is an IP equivalent of a basic POTS phone. Ideal uses for this phone would be - in common areas such as lobbies or waiting areas, or manufacturing or warehouse areas that do not require a PC to be connected to the phone.

Mitel Networks 5205 IP Phone

While the Mitel Networks 5205 IP Phone will work across both the Mitel Networks 3100 and 3300 IP Platforms, the 5205 IP Phone is principally a 'key set' designed and introduced primarily to meet those needs. The 5205 IP Phone is a low cost, single port, multi-line set with backlit display. It has 16 Programmable Feature/Line Appearance Keys when used on 3100 ICP or 13 Programmable Keys/Line Appearances when used on 3300 ICP (plus 3 fixed keys).

Mitel Networks 5215 IP Phone

Mitel has introduced hands free speakerphone capability and a new backlit display to the 5215 IP Phone. This provides a lower price point for hands free functionality for competitive bids. Our customers will be pleased that the quality hands free audio that they are used to is now available on another phone in the family.

The 5215 IP Phone is a dual-port IP telephone with programmable function keys, a 20-character backlit display and a built-in speaker with half-duplex hands free operation. It is an ideal choice for users requiring access to more sophisticated system features such as technical support staff, office workers, sales and customer service departments. Like all Mitel Networks IP telephones and devices, the 5215 IP Phone can be easily programmed and personalised with a web browser-based configuration tool. It is an ideal choice for customer-facing communications requirements and works on our 3100 and 3300 ICPs.

Mitel Networks 5220 IP Phone
The 5220 IP Phone is a full function, multi-line, backlit display, business telephone. The 5220 is a hands free speakerphone with context-sensitive soft keys delivering users fast and easy access to the full features/functionality of Mitel Networks 3300 and 3100 ICP telephone systems. It is designed for any user within the enterprise that requires information about calls they handle - combined with user-programmable access to advanced telephone system features. It is ideal for users who must change their telephone feature set to match their changing needs - especially managers and professionals who may travel frequently, are often away from their desk and frequently participate in conference calls. The 5220 IP Phone is also ideal for contact centre/help desk agents.

Mitel Networks 5230 IP Appliance
The Mitel Networks 5230 IP Appliance combines the power of IP telephony with personal digital assistant (PDA) technology to provide users with unprecedented levels of access, flexibility and personal control over business communications. Users simply 'dock' their PDA into the 5230 IP Appliance for seamless, hot-synched access to any application on the IP network, including new Windows CE-based desktop tools. They can transfer their personal profile and preferences to any 5230 IP Appliance on the network by simply dropping their PDA into the docking cradle. It's the ultimate in control and location transparency and it will change the way people work.

The 5230 IP Appliance is targeted towards the mobile workforce who regularly use PDAs to store and transfer information. This unique Desktop device supports users who rely heavily on the PDA for personal information management.

The 5230 IP Appliance was introduced a month ahead of the remainder the 'family'. It is described in detail in - EM002472 5230 IP Appliance EMEA CIB.

Mitel Networks 5240 IP Appliance
For an office power user or executive, who needs constant access to information in real and non-real time, the Mitel Networks 5240 is an Internet Appliance that intelligently and easily allows an end user to not only use the standard telephony features, but also browse and retrieve voice and data applications. Unlike the current breed of next generation IP phones, our product goes beyond basic telephony features to link the user to information.

The ideal customer for the 5240 is one who is ready to invest in IP telephony and who requires access to real time information that is connected to calling party information, or who wants more than a typical high-end telephone set. Executives and professionals will benefit from the true value of IP, the integrated applications - which are delivered on our new 5240 IP Appliance.

IP Appliances from Mitel Networks are designed to derive the maximum value from the IP architecture, through the integration of sets, systems and applications.

The following matrix of the new 5200 IP Family provides an 'at a glance' summary of the 5200 range features and functionality; this is followed by detailed descriptions.

Note:   The features listed in this Bulletin are not all supported across all IP Platforms. Please refer to the Mitel Networks 3100 and 3300 Integrated Communications Platform (ICP) documentation for more detailed information.

5201 IP Phone

Delivering the Power of IP Affordably in a Low Cost, Single-Line IP Phone
You recognise the power of Voice-over-IP (VoIP) to deliver personalised communications and productivity tools to your users. But the fact is some users and some areas of your operation require only basic access to voice and network features. So why invest in features they'll never use? Choose the Mitel Networks 5201 IP Phone instead. Part of the industry's most extensive line of IP desktop phones and devices, the Mitel Networks 5201 IP Phone is a low-cost, single-port IP telephone. It's ideal for any user or location requiring basic call handling and feature access to Mitel Networks 3100 and 3300 Integrated Communications Platforms (ICP). You pay only for the features your users need and they get an IP phone that offers the same ease of use, quality and reliability that is the hallmark of the entire Mitel Networks desktop portfolio.

For Occasional Users and Common Areas
The 5201 IP Phone is a single port, low cost entry level phone designed for occasional and non-communications intensive users requiring access to basic telephone and messaging services. It is the affordable choice for common areas such as receptions and meeting areas, manufacturing and retail floor, plus offices of non communications-intensive users.

Features:-

• 4 fixed function keys: Hold, Message, Transfer/Conference or Redial, Volume Up/Down Control

• Placing calls on hold
• Transferring calls
• Setting up conference calls
• Voice mail access - large message waiting lamp
• Ringer volume control
• Hearing Aid Compatible Handset
• Wall mountable

Note:  The features listed in this Bulletin are not all supported across all IP Platforms. Please refer to the Mitel Networks 3100 and 3300 Integrated Communications Platform (ICP) documentation for more detailed information.

Powering Options
Available with optional Ethernet/AC wall adapter and accepts standards-based (IEEE 802.3af) power over the LAN via spare or signal pair.

5201 IP Phone Specifications

5201 System Differences
On the 3300 ICP the 5201 IP Phone has 3 hard keys: Hold, Message and Transfer/Conference. On the 3100 ICP the 5201 IP Phone "Transfer/Conference" Key has been replaced by a "Redial" Key. 

5205 IP Phone

Full-Featured Multi-line IP Phone with Backlit Display
Your business employs a diverse range of users requiring differing levels of access to the voice and network features supported by your Mitel Networks Integrated Communications Platform - some users need complete feature and application access, others require minimal access; many are somewhere in between. Which is why we offer the Mitel Networks 5205 IP Phone. As part of the industry's most extensive portfolio of IP desktop phones and devices, the 5205 IP Phone is a multi-line, browser-programmable IP telephone. It provides users with many of the advanced features available in our top-of-the-line user devices  without you having to pay for the more advanced capabilities that some of your users simply do not need.

All The Capabilities Many Users Will Ever Need

The 5205 IP Phone is an affordably priced multi-line IP telephone with multiple programmable keys and an easy-to-read backlit display. It is a cost-effective choice for any user or location in your operation requiring multiple-line access to many advanced telephony features and user applications. Like all Mitel Networks IP telephones and devices, the 5205 IP Phone can be easily programmed and personalised with a web browser-based configuration tool.

Features

• Single-port, multi-line IP Phone

• 20-character orange reflective backlit display with Contrast Control

• Up to 20 programmable feature / function keys: Hold, Message Access, Cancel, Volume Control, Redial, Transfer/Conference, Callback, Call Forward, Directory (speak@ease), Ringer Control, System Features, Line Appearances, Speed Dials

• On-hook dialling

• Call Hold (Place/Retrieve)

• Call Transfer

• Conference Call Setup

• Message Waiting Indication and Message Access Key

• Hard Hold Key

• Last number redial

• Call Forward

• Call Me Back

• Speed Calling

• Directory Access (speak@ease)

• Direct Page Send/Receive

• Calling Line Identification

• Web browser desktop configuration tool

• Customisable centre panel

• Hearing Aid Compatible Handset

• G.711 encoding
• 2-position tilting stand
• Wall Mountable

Note: The features listed in this Bulletin are not all supported across all IP Platforms. Please refer to the Mitel Networks 3100 and 3300 Integrated Communications Platform (ICP) documentation for more detailed information.

Powering Options

Available with optional Ethernet/AC wall adapter and accepts standards-based (IEEE 802.3af) power over the LAN via spare or signal pair.

5205 IP Phone Specifications

5205 System Differences

On the 3300 ICP the bottom 6 buttons on the 5205 IP Phone, as well as the Prime Line Key, are pre-programmed, leaving 13 programmable Feature Keys on the 5205 IP Phone. On the 3100 ICP only the bottom three buttons (Message, Redial and Transfer/Conference), as well as the Prime Line Key, are pre-programmed, leaving 16 programmable feature keys.

5215 IP Phone
Mitel Networks 5215 IP Phone has undergone the greatest change from the 5000 Series IP Family. Based on input from our customers and solution providers, Mitel has added hands free speakerphone capability to this dual port IP Phone.

The 5215 IP Phone is a dual-port, multi-line IP Speakerphone with a 40-character orange backlit display and programmable feature keys. The 5215 IP Phone provides intuitive user access to the more sophisticated call handling and converged applications supported by Mitel Networks IP Platforms.

Easily personalised with programmable keys or web browser-based user configuration tool, the 5215 IP Phone is an ideal choice for users requiring access to more sophisticated system features such as technical support staff, office workers, sales and customer service departments.

Features

• Hands free Speakerphone operation (half duplex)

• Dual Port, 10/100 Mb switched Ethernet

• 2-line, 20-character orange backlit display with Contrast Control

• 7 programmable multi-function keys with dual-colour (orange/green) LED indicators (for speed dialling, broadcast groups, line appearances, feature access)

• 8 fixed-function keys: Hold, SuperKey, Message, Transfer/Conference, Redial, Cancel, Speaker, Microphone

• SuperKey programming for easy access to PBX telephone system features

• Dedicated headset jack

• Voice mail access - large message waiting lamp

• Speed Calling

• Call Forward

• Call Hold (Place/Retrieve)

• Call Transfer

• Conference Call Setup

• Last number redial

• Direct Page Send/Receive

• Off-hook voice announce

• On-hook dial

• Do Not Disturb

• Web browser desktop configuration tool

• Automatic Call Distribution (ACD) Agent support

• Customisable centre panel

• Hearing Aid Compatible Handset

• 2-position tilting stand

• Wall Mountable

Two 10/100 switched Ethernet ports

Dual port phones eliminate the need for a second Ethernet port at your desk. Simply plug your Mitel Networks 5215 IP Phone into the Ethernet port on LAN and plug your computer (or any other LAN device) into the second Ethernet port on your phone.

Powering Options

Available with optional Ethernet/AC wall adapter and accepts standards-based (IEEE 802.3af) power over the LAN via spare or signal pair.

5215 IP Phone Specifications

5220 IP Phone

The 5220 IP Phone is a dual-port, multi-line display IP telephone with 14 programmable keys, eight function keys, three context-sensitive soft keys for feature customisation and a large backlit display for caller and system information. The 5220 IP Phone is ideal for users across the enterprise that require information about calls they handle combined with user-programmable access to advanced voice communications, IP-based applications and services. It is ideal for users who must change their telephone feature set to match their changing needs, including managers, professionals, those who travel frequently, are often away from their desk, participate in conference calls and contact centre/help desk agents. Like all Mitel Networks IP telephones and devices, the 5220 IP Phone can be easily programmed and personalised with a web browser-based configuration tool.

Features

• Hands free Speakerphone operation (half duplex)

• Dual Port, 10/100 Mb switched Ethernet

• 2-line, 20-character orange backlit display with Contrast Control

• 3 context-sensitive soft keys for feature-set customisation

• 14 programmable multi-function keys with dual-colour (orange/green) LED indicators (for speed dialling, broadcast groups, line appearances, feature access)

• 8 fixed-function keys: Hold, SuperKey, Message, Speaker, Microphone, Redial, Cancel, Transfer/Conference

• Peripherals and Modules support (see below)

• SuperKey programming for easy access to PBX telephone system features

• Dedicated headset jack

• Speed Calling

• Call Forward

• Call Hold (Place/Retrieve)

• Call Transfer

• Conference Call Setup

• Voice mail access - large message waiting lamp

• Direct Page Send/Receive

• Last number redial

• Off-hook announce

• On-hook dial

• Do Not Disturb

• Web browser desktop configuration tool

• Automatic Call Distribution (ACD) Agent and Supervisor support

• Wall Mountable

• Customisable centre panel

• Hearing Aid Compatible Handset

• 2-position tilting stand

Two 10/100 switched Ethernet ports

Dual port phones eliminate the need for a second Ethernet port at your desk. Simply plug your Mitel Networks 5220 IP Phone telephone into the Ethernet port on LAN and plug your computer (or any other LAN device) into the second Ethernet port on your phone.

Powering Options

Available with optional Ethernet/AC wall adapter and accepts standards-based (IEEE 802.3af) power over the LAN via spare or signal pair. The Mitel Networks 24VDC Power Adapter is required to power the optional PKMs or Conference Unit when they are present. The same, single, 24VDC Power Adapter will power all the devices - the 5220 IP Phone plus a conference unit or a 5220 IP Phone and a 5412 PKM or a 5220 IP Phone with up to two 5448 PKMs.

Optional Peripherals Support:

Mitel Networks 5310 IP Conference Units plug into the headset jack for instant superior quality voice conferencing in offices and meeting rooms.

Integrates with Mitel Networks 5412 IP PKM12 and 5448 IP PKM48 for easy addition of quick access function keys. Two 5448 PKMs can be supported on the 5220 IP Phone on both the 3300 ICP.

Mitel Networks 5424 IrDA Module (Infrared Display Adapter) enables users to speed dial calls from their Palm OS address book and to program any IrDA-equipped IP phone on the system to become their own extension - including fully personalised functionality and features. Refer to the Mitel Networks 5810 PDA Desktop Application for more information on the Dial By Address Book and Telephony Features Interface applications.

5220 IP Phone Specifications

4025

5240 IP Appliance

Mitel Networks 5240 IP Appliance is an advanced, dual port, 320 x 240 display IP appliance with soft key and cursor-based access to the full features, functionality and applications enabled by Mitel Networks 3100 and 3300 ICPs. In addition to being newly styled with a large orange backlit display, this high end IP Appliance is equipped with the integrated features the business professional is expecting from the phone. The 5240 IP also acts as an Internet appliance with the built in HTML browser and applications include basic and advanced voice communications, HTML browsing and Internet applications, directory management and integrated IP-based applications. IP Appliances from Mitel Networks are designed to derive the maximum value from the IP architecture, through the integration of sets, systems and applications.

Users

The 5240 IP Appliance is ideal for managers, executives and professionals who require constant, real-time desktop access to advanced voice and multimedia applications, services and information.

Features

• 320 x 240 VGA Orange Backlit Display Screen (with easy access to the telephony features and applications)

• Integral cursor control

• HTML Web browsing, with personal bookmarks

• Full Duplex Hands free operation (a more natural conversation without the 'stepping on each other' effect)

• High Fidelity audio with built-in speaker

• 9 Programmable Direct Access keys

• 6 Feature Keys for simple access to the telephony functionality and 5240 applications

• Context sensitive soft keys on multiple applications

• Simple User Interface (with no need for the end user training)

• Programmable Speed Dials

• Integrated Directory Management

• Speech-Enabled Applications access key

• Off-hook announce

• On-hook dial

• Dedicated headset jack

• Call Forward

• Call Hold (Place/Retrieve)

• Call Transfer

• Conference Call Setup

• Voice mail access

• Last number redial
• Do Not Disturb
• Web browser desktop configuration tool
• Automatic Call Distribution (ACD) Agent and Supervisor support
• Built-in IrDA module for PDA Integration support of 5810 PDA Application

• Portal for Applications (Call Logs, Bookmarks, Visual Voice Mail, Personal and Corporate Directories, PDA Integration, Online Services)

5240 Applications

Bookmarks:
Provides users with the ability to store their personalised web links, organised as 4 pages of 9 links each.

Call Logs:
Provides users with the ability to view recently dialled, received or missed calls and giving the users ability to easily call back people from the call log list

Online Services:
Access to SuperKey functionality, phone set up and management and end-user help

Personal Directory:
Personal Directory list (up to 50 entries) that users are able to individually program for their IP Appliance. Entries are made through the user configuration tool. Users are then able to highlight an entry on the IP Appliance and dial it directly by hitting the Dial key.

Speed Dials:
Provides users with the ability to store their personal phone numbers organised as 4 pages of 9 links each.

Visual Voice Mail:   Provides users with the ability to browse a list of voice messages on the 5240 IP Appliance display. Allows users to scroll to the message they want to play, see if the message is urgent and who it is from; prioritise decisions based on originator (when CLID available). Allows the users to manipulate the chosen message through the soft keys on the set (i.e. listen to the message, delete it, store it etc.)

PDA Integration:
An integrated Infrared Display Adapter (IrDA) enables users to speed dial calls from their PDA address book and to program any IrDA-equipped IP Appliance or IP Phone on the Mitel Networks Integrated Communications Platform system to become a user's own extension - including fully personalised functionality and features. Software purchased separately.

5810 PDA Application Dial by Address Book (DBAB):

Enables users to initiate a call from the address book of a Personal Digital Assistant (PDA) that runs the Palm Operating System. The Dial by Address Book Application is installed in the PDA and operates on data maintained in the contact list. Within the application, the desired phone number is selected and the call is initiated by means of an IrDA link with the Mitel Networks 5240 IP Appliance.

Telephony Features Interface (TFI):
Enables users to define icons that represent telephony features provided on the ICP. This uses the Palm-based graphical interface and built-in IrDA capabilities for wireless transmission of the feature to the phone.

Powering Options
Available with optional Ethernet/AC wall adapter and accepts standards-based (IEEE 802.3af) power over the LAN via spare or signal pair.

Dual Port
Two 10/100 Mb switched Ethernet ports - one connects the 5240 IP Appliance with an Ethernet wall jack, the other connects to the user's PC or other IP network device.

5240 IP Appliance Product Specifications

5412 & 5448 IP Programmable Key Modules (for the 5220 IP Phone)

Mitel Networks has redesigned the 12 and 48 button Programmable Key Modules (PKMs) with the same gentle concave curve and sophisticated styling as the 5200 Series IP Phones. In addition, there is a new IP PKM Interface Module designed specifically to integrate into the back of the new 5220 IP Phone. The new model numbers are - the 5412 which is a 12-Button IP PKM and the 5448 which is a 48-Button IP PKM.

The Mitel Networks 5412 IP Programmable Key Module is a device providing 12 additional personal keys for Mitel Networks 5220 IP Phone. The Mitel Networks 5448 IP Programmable Key Module is a device providing 48 additional personal keys for Mitel Networks 5220 IP Phone. Each personal key on the 5412 IP PKM and 5448 IP PKM can be programmed as a feature key, a Direct Station Select (DSS) key, a speed call key, or as a line appearance key.

Both devices have the same functionality, however the user has a choice between smaller (12 button) or larger (48 button) IP PKM unit, depending on their personal needs. Both PKMs attach to the 5220 IP Phone via the modular cable and a 5422 IP PKM Interface Module which attached to the back of the 5220 IP Phone. Both IP PKMs can be directly attached to the 5220 IP Phone so that it moves as a single device.

Up to two 5448 IP PKMs can be attached to the 3300 ICP providing 96 additional keys.

Powering Options

Requires 24VDC power adapter, purchased separately. The same, single, 24VDC Power Adapter will power all the devices - the 5220 IP Phone and a 5412 PKM or a 5220 IP Phone with up to two 5448 PKMs.

5310 IP Conference Unit

The 5310 IP Conference Units that are available on the 5020 IP Phone now have a new restyled side control unit that connects to the new 5220 IP Phone and uses the same acoustically superior saucer (with beam-forming). The 5310 IP Conference Units enhance the functionality of Mitel Networks 5220 IP Phone to deliver superior voice conference functionality to typical boardrooms or smaller private office. Best performance is achieved in rooms of up to 20' x 30'.

Superior Quality Conferencing in Any Boardroom
The 5310 IP Conference Unit is a full duplex IP conferencing unit designed for optimal use in any meeting room up to 20' x 30' that is equipped with a Mitel Networks 5220 IP Phone. The 5310 IP Conference Unit features Mitel Networks exclusive beam-forming array technology that automatically focuses the unit's microphone on individual speakers to eliminate background noise and side conversations. It can also be set to 'presentation' mode to focus exclusively on one key speaker. Combined with built-in noise reduction, automatic gain control and full duplex operation, this technology supports natural conversations and collaboration without the distractions.

Superior voice quality at both ends of conversation

• Combines beam forming array technology, noise reduction and automatic gain technology to focus microphone beam on lead speaker and eliminate background noise and side conversations

• Presentation Mode allows the microphone beam to be fixed on one speaker, allowing the parties on the other end of the conversation to easily follow the presentation without interruptions from side conversations and background noise.

• Full Duplex operation for a more natural conversation, with conference participants being able to contribute to conversation at any time, without cutting into each other

• Single LAN drop to the conference room, no separate analogue port required

• Simple to install (plugs into the adapted Headset Port and power port of the Mitel Networks 5220 IP Phone)

Simple to use:

• Good ergonomics and user-friendly interface

• Control Unit attached to the side of the 5220 IP Phone and additional (optional) wired Remote Control with duplicate controls, for ease of use in situations when the speaker unit and the telephone set are on two different tables.

• Easily accessible RJ45 LAN on the 5310 IP Conference phone makes it easier to plug in that additional IP device (i.e. laptop to access the presentation or make notes from the conference)

Direction Indicators
Integrated LED direction indicators provide conference participants visual confirmation that the unit is receiving their voice. These are especially useful in the round table discussions and other unstructured sessions where the feedback of participants is fully required.

Direction Indicators allow each person at the table to receive visual confirmation that their voice has been registered with the unit (corresponding LED will be turned on when the beam receives participant's voice)

Remote Control
Optional wired remote control unit for situations where the IP Boardroom Conference Unit and the 5220 IP Phone are on different tables.

Voice QoS and Compression Support
Supports 802.1p/q for quality of service and supports both G.729 andG.711 compression.

Powering Options
Requires 24VDC power adapter - purchased separately. The same, single, 24VDC Power Adapter will power all the devices - the 5220 IP Phone plus the conference unit.

Colours
5310 Saucer available in 2 colours: Night Sky (Dark Grey Matte) and Silver Ghost (Metallic Silver). The 5310 Restyled Side Control that attaches to 5220 IP Phone is only available in Dark Grey.

Configuration Information

Platform Requirements:
The Minimum System Software level required to support the new 5200 Series IP Phone, Appliances and Peripherals is for the 3300 ICP - Release 3.3 and for the 3100 ICP - Release 4.0.

Multiple Powering Options
Multiple powering options are available for the IP Desktop, giving the user more choice and ensuring Mitel Networks IP sets and peripherals are ready for the industry changes in powering the desktop:

Ethernet/AC Power Wall Adapter:
Ideal for situations where it is not practical to make significant changes to the network or where back up power is not important to the user. This optional unit has two sockets, one un-powered LAN input; one powered LAN output and plugs into an AC Power source. Permits one wire to the desktop - simplicity.

AC Wall Power Adapter:
Ideal for situations where it is not practical to make significant changes to the network and AC power is readily available at each desktop. Results in two wires to the desktop.

Spare Pair Power: (based on IEEE 802.3af standard)
This powering option uses the spare pairs of wires of the Ethernet cable (2 out of the 4 pairs, which are not used for signalling). The advantage of this option comes from the fact that it is easy to add it into the existing network and selectively power devices. However, it tends to be more expensive per port than power adapter option, because you also need separate power generating equipment.

Signal Pair/Phantom Feed: (based on IEEE 802.3af standard)
This powering option sends power on the same pairs of wires that are used for signalling. This may require replacement of non-powered switches and hubs with powered devices therefore this power option may be more cost efficient for new installations. It saves one port per user and it does not require separate power generating equipment, which is normally required for spare pair option.

3300 ICP Power Dongle (Cisco-Compliant):
The 3300 Mitel Power Dongle (P/N 50002922 for a 10 Pack) is Cisco compliant. The 3300 ICP now allows Mitel IP Phones (5201, 5205, 5215, 5220, 5230 & 5240) to be powered from specific Cisco equipment. This can improve the cost effectiveness of a Mitel solution for a customer who has already invested in a powered Cisco data infrastructure by utilising the Cisco infrastructure to deliver power to the desktop devices.

3300 ICP PowerDsine 24-Port Power over LAN Hub:
This unit (P/N PD-6024/AC) is IEEE 802.3af compliant and does not require power dongles to power Mitel Networks IP phones. The benefits of the new hub are that it ensures uninterrupted network operation by providing a "power safe" path to the user. It utilises an advanced discovery process to detect Power over LAN enabled terminals and protect legacy endpoints, it supplies an affordable connectivity solution for any Ethernet terminal, it provides tools for battery and main power management and it furnishes an easy and cost-effective installation with fewer cables and outlets.

To permit maximum flexibility Power Adapters are NOT included with any of the 5200 IP Phones, Appliances, or Peripherals to permit different powering options available and because of the global powering requirements. Power Adapters must be ordered separately as required. Please refer to the Powering Options Table for power requirements.

Powering Options for Sets Attached to a 3100 and 3300 ICP

Yes: indicates that this is a valid powering option      No: indicates that this option cannot be used.

Alt.:  indicates that this option can be used but other options are preferred.

5412 / 5448 IP Programmable Key Modules:
The 12 and 48 button PKM Kits for the 5220 IP set (part numbers listed at the end of this bulletin) include the new 5422 IP PKM interface Module, the IP PKM itself and a 5220 IP Phone. The new 5412 and 5448 IP PKMs can only be used with the 5220 IP Phone. They will not work with the 5020 IP Phones because the PKM Interface Module is different.

Power Requirements:
When used with the 5220 IP Phone, PKM's will always require 24VDC power adapter (see previous table). The power adapter is not included in the PKM Kits and must purchased separately.

5310 IP Conference Unit
The 5310 IP Conference Units require a 5220 IP Phone to work. The 5310 IP Conference Unit is offered in Silver and Night Sky metallic colours. Two options are available: 5220 IP Phone with Silver Saucer and Dark Grey Restyled Side Control Unit and 5220 IP Phone with Dark Grey Saucer and Dark Grey Restyled Side Control Unit. There is also an optional Wired Remote Control Mouse in each colour, which can be purchased separately.

Power Requirements:
When used with the 5220 IP Phone a conference unit always requires 24VDC power adapter (see previous table). The power adapter is not included in the conference unit kit and must purchased separately.

Warranty and Repair
The Mitel Networks standard 1 year Warranty applies to all the 5200 IP Family. The 5201 IP Phone is intended as a "throw away" phone. If the 5201 IP Phone is in Warranty and needs to be returned for repair, it may be replaced rather than repaired.

Availability
The 5200 IP Desktop Devices are available for immediate order; with the exception of the 5240 IP Appliance which is available from 15^th April 2003.

Part Numbers

Consult your Mitel Networks Account Manager or accredited Mitel Distributor for transfer pricing information.

Questions & Answers

Are there Multi-Language versions of the new 5200 IP Phones? Are there separate part numbers?
Yes. Two packaged versions of each phone exist - an English/French version and one that contains German, Dutch, Spanish, Italian and Portuguese designation cards.

Will the new 5200 IP Phones be available in any colour other that Dark Grey?
There are no plans to offer the 5200 IP Phones in coloured plastics other than Dark Grey. The Customisable centre panel that has been incorporated into the design of the new IP Family is intended to be the vehicle for customising the look of the phone.

How are the new 5201 and 5205 IP Phones powered?
Three powering options are available, giving the user more choice and ensuring Mitel Networks IP Phones are ready for the industry changes in powering the desktop:

Ethernet / AC Wall Power Adapter: Ideal for situations where it is not practical to make significant changes to the network or where back-up power is not important to the user. This optional unit has two sockets, one unpowered LAN input, one powered LAN output.

Spare Pair Power: (based on IEEE 802.3af standard) This powering option uses the spare pairs of wires of the Ethernet cable (2 out of the 4 pairs, which are not used for signalling). The advantage of this option comes from the fact that it is easy to add it into the existing network and selectively power devices.

Signal Pair/Phantom Feed: (based on IEEE 802.3af standard) This powering option sends power on the same pairs of wires that are used for signalling. This saves one port per user and it does not require separate power generating equipment, as implemented in the 3100 ICP product family.

When the 5201 and 5205 IP Phones are used on the 3100 ICP, they can receive their power from the 3100 Control/Expansion unit and no other powering options are required.

On the 3300 ICP, these IP Phones can be powered by an Ethernet/AC Power Adapter (parts: 50002070, 50002080 or 50002090) or directly from the 3300 Inline Power Hub.

Will the new Mitel Networks 5201 IP Phone and Mitel Networks 5205 IP Phone support headset operation?
No, there is no headset support on the 5201 or 5205 IP Phones.

Is an Ethernet LAN Cable included with the 5201 and 5205 IP Phones?
No, the Ethernet LAN Cable is not included with the 2 low end IP Phones. It is included as part of the 5215, 5220, 5230 and 5240 IP Phones. This 3-metre (10 ft.) LAN Cable can be ordered separately as required.

The Part Number for the spare LAN Cable is:        51004926          LAN Cable; 3 Metre, Universal

What is the warranty and repair information for them 5200 Series IP Phones & Peripherals?
The standard 1 year Warranty applies to all the 5200 IP Family. The 5201 IP Phone is intended as a "throw away" phone. If the 5201 IP Phone is in Warranty and needs to be returned for repair, it may be replaced rather than repaired.

Can the new Mitel Networks 5200 Series IP Phones coexist on the network with the 5000 Series IP Phones?
Yes, both families of IP Phones and appliances can coexist on the same network with complete transparency across the network of all features and functionality.

What about the stand/wall mounts for 5200 Series IP Phones? Are there different Part Numbers?
Yes, the stand/wall mounts are different than the ones used on the 5000 series IP Phones. There is a new Stand specifically for the 5201 IP Phone because it is a much smaller form-factor than the rest of the IP Desktop devices.

There is a common Stand / Wall Mount for the 5205/5215/5220/5448 IP PKM. It is a 2-position tilt stand that can also be used to wall mount the IP Phones.

There is not a separate Stand for the 5240. It is integrated with the 5240 IP Appliance. It can only be used as a stand and does not allow for the 5240 to be wall mounted.

The 5200 Stands are shipped standard with each of the 5200 Series IP Phones.

Which IP Phone do the new 5412 and 5448 IP PKMs connect to?
They connect only to 5220 IP Phone. When used behind the 3300 ICP two 5448 IP PKMs can be connected to a 5220, providing up to 96 additional keys.

Do I have to buy a power adapter separately when I connect the 5412 and 5448 IP PKMs to a 5220 IP Phone?Yes, power adapters are necessary. The 24VDC Power Adapters are NOT included in any of the 5412 or 5448 IP PKM Kits. They must be purchased separately. The following are the part numbers for the required power adapter:

50000690    24VDC Power Adapter, 120V, 60Hz. - NA

50000685    24VDC Power Adapter, 240V, 50Hz. - UK

50002790    24VDC Power Adapter, 90-250VAC 50-60Hz. - EU (Requires mains cable - 51004990)

Is a separate power adapter necessary if 5240 IP Appliance is powered through LAN?
No, when 5240 IP Appliance is powered through LAN, the power adapter is not required. Power Adapters are only required to support the 5240 on the 3100 ICP if the number of IP Phones on the 3100 Controller exceeds 8.

Is the 5810 PDA application Software included with the 5240 IP Appliance package?
No, the PDA application software has to be purchased separately. The IrDA module is built-in, so there is no need to purchase any additional hardware. PDA Applications Software is available to be ordered under a separate part number or can be downloaded directly from Mitel On Line.

Is 5240 wall-mountable?
No, the new design does not allow the phone to be wall mounted.

Are the power adapters shipped with the new 5200 IP Phones?
No, the power adapter for the set has to be purchased separately. Due to the fact that we are now giving our customers choices in how they want to power their sets (by providing support for power adapters, spare pair and signal pair power), power adapters are not included with the set. Please refer to the Powering Options Table for further information on the various power choices.

Will the new Mitel Networks 5215 IP Phone, 5220 IP Phone and 5240 IP Appliance support headset operation? Which headsets can be used?
Yes, the new IP sets will support headset operation - volume is controlled on the 5200 series set and external amplification is not required with our recommended headsets. The Plantronics Polaris range has been tested and qualified for use with the new 5200 series IP telephones. The following are the part numbers for the headsets supplied by Mitel:

WBCQ0567                                        Polaris Supra Monaural (over head/head band style)
WBCQ0568                                        Polaris Supra Monaural: Noise Cancelling (over head/head band style)
WBCQ0569                                        Polaris Supra Binaural (over head/head band style)
WBCQ0570                                        Polaris Supra Binaural: Noise Cancelling (over head/head band style)
WBCQ0687                                        Polaris Encore Monaural (over head/head band style)
WBCQ0688                                        Polaris Encore Monaural: Noise Cancelling (over head/head band style)
WBCQ0571                                        Polaris TriStar (over ear style)

Will the new Mitel Networks 5220 IP Phone support the IrDA module? Is this the same module that is available for 5020 IP Phone?
Yes, the new Mitel Networks 5220 IP Phone will support a new IrDA module but it is a different IrDA Module than is currently supported on the 5020 IP Phone. The new 5424 IrDA module for the 5220 IP Phone has the following part number:

50002826     Mitel Networks 5424 IrDA Module

This Part Number includes the 5810 PDA Application CD as well as the 5424 IrDA Module.

Can two 5310 IP Conference units be used in a very big conference room (larger than 20' x 30')?
No, this is strongly not recommended. The beam-forming algorithm is space and speaker position dependent. Having multiple units in a room will not make the audio quality any better. In rooms larger than this, the 5310 IP Conference Unit is not ideal. Mitel will address very large spaces with later releases of the conference products.

Is a separate power adapter necessary to power the 5310 IP Conference Unit?
Yes, the 5310 IP Conference Units need their own 24VDC IP power adapter. Power adapters are NOT included in the box; they need to be purchased separately. The following are the part numbers for the required power adapter:

50000690    24VDC Power Adapter, 120V, 60Hz. - NA

50000685    24VDC Power Adapter, 240V, 50Hz. - UK

50002790    24VDC Power Adapter, 90-250VAC 50-60Hz. - EU (Requires mains cable - 51004990)

Does conference unit need a separate IP address or does it use the same one as the 5220 IP Phone it works with?
The IP conference units do not need a separate IP address. Because they are peripherals, 5310 IP Conference Units share the IP address with the 5220 IP Phone they are attached to.

Is there a new restyled model of the 5305 IP Office Conference unit for use on the new 5220 IP Phone?
Mitel Networks has decided not to introduce a restyled 5305 Side Control for the new 5220 IP Phone. We have addressed this requirement by bringing the pricing of the 5310 IP Conference Unit more in line with the older pricing of the 5305 and thereby making it an attractive audio conferencing application that can be used in both the office and the boardroom.

Last revised: November 06, 2022