|
 Falcon
II is a modern processor controlled combined push button loudspeaking telephone twin tape
answering / recording machine with remote interrogation. The instrument has a Liquid
Crystal Display (LCD) that displays the time of day when not set to answer calls, and
indicates the number of messages or calls received when set to answer. A voice announcer (synthesiser)
records the day, time and number of messages received on the message tape, and gives voice
prompts over the line as an aid to remote interrogation. Other uses of the voice
synthesiser are to announce the day and time, also the numbers stored in the telephones 32
memory stores if the secret inhibit facility has not been used when storing the numbers in
memory.
Falcon II can be used as a desk top or wall mounted telephone answering machine. To wall
mount, the bracket on the base must be moved from the "desk" to the
"wall" position and the handset retention lug turned through 180 degrees.
The facilities of Falcon II are as follows:-
TELEPHONE
Desk or Wall mounted. Lug on case provides off hook position for handset when wall
mounted.
ANSWERING MACHINE
The handset and keypad are line powered. The clock, LCD, loudspeaking facilities, voice
synthesiser, LED's and the answering / recording machine are all mains powered from the 13
volt ac plug top transformer. The memory stores are powered/protected from both sources.
see ADDITIONAL INFORMATION.
Falcon II offers the customer three ways of interrogating the messages.
-
Directly - press the PLAYBACK / PAUSE button.
-
Remotely using a portable "Remote Interrogator" over line.
-
Using the keypad of a MF4 telephone over line.
To interrogate remotely, enter the security code whilst listening to the OGM. The machine
will stop and the voice synthesiser will announce the number of messages received and give
helpful voice prompts to aid the interrogator.
Dimensions
21cm deep x 24cms wide x 10.5cms high.
Colour
Charcoal Grey.
Made by Matsushita Electrical Industrial Co Ltd. (Panasonic) - Japan.
BT supplied on both Rental and Sale terms. Purchase price in 1992 was
�170.
APPROVAL STATUS
Approval Number S/1000/3/L/501981
Approved as supplied for connection to Public Switched Telephone Networks (PSTN) and
2-wire PBX extensions. PBX CAT 1, 3, 5 & 7.
Line Cord measures 2000mm and transformer lead 2400mm.
Falcon II is suitable for use on Phone Socket installations on DELs and most types of
2-wire PBX extensions.
Ringer Equivalence Number (REN) is 1.
SETUP
Insert both the Incoming Message and Outgoing Message tapes.
Switches:-
- VOX SENS. Set to "H" High.
- Tone or pulse signalling. Try "tone" first.
- RECALL. If "tone" signalling, set to T BR. If "pulse" signalling
set to E RE.
- Ringer High, Low or Off. Set to "H".
SOFTSETS
Programmed from keypad with handset on rest.
1. Press "Function" button until S/MS/Hold
Indicator lights. If you pause for longer than 30 seconds during programming, the LED will
go out and you will have to press the "Function" button a second time to
continue.
2. Set "clock and day" (Default 12 AM
Sunday)
Press 8 followed by the time e.g. 925 (Do not use 24 hour clock)
Press to select AM or PM.
Press to select the day of the week. The voice synthesiser will speak the days in
succession. Stop when you reach the desired day.
Press MS/NP to enter data into memory and start the clock.
3. Enter test number or customers own telephone
number into store 1.
Press Store 1. - Top button on the right side of memory card window.
Key number xxxxxxx and press MS/NP to enter number into memory.
Either wait 30 seconds or Press FUNCTION to come out of programming mode.
Press Memory Check and Store 1 button. The voice synthesiser will announce the, telephone
number stored.
MAINTENANCE
Falcon II contains no on-site serviceable parts and therefore maintenance is limited to
functional testing, checking the facility switches are set to provide optimum performance
to line, the condition of both the tapes and that the tape heads are clean.
If the machine fails completely the output voltage of the Transformer 750A should be
checked. The Transformer output is marked 13 volts AC, but will measure about 16 volts
when tested with the output open circuit.
Falcon II uses the same tape deck as Kingfisher II. Since the introduction of Kingfisher
II several complaints have been received about the machines not answering calls, or
answering and then not playing the outgoing message. It is possible that on occasions
Falcon II could exhibit the same symptoms. Details and solution follow:-
The OGM tape is worn, damaged or the capstan, pressure roller, sensing switch and heads
are dirty which prevents the tape from driving / winding correctly.
The solution to the above is to change the tape and clean the capstan, pressure roller,
sensing switch and heads. The details are included below under Routine Maintenance.
ROUTINE MAINTENANCE
The user guide recommends that the customer changes both tape cassettes at six monthly
intervals, and that the tape heads, pressure roller and the sensing switch are cleaned
every three months with a cotton bud dampened with a proprietary tape head cleaning fluid.
WARRANTY
New units carry a 21 month warranty from the date of manufacture as shown on the year and
month marking on the base of the machine. The year and month marking forms part of the
machine serial number as follows:-
e.g. typical example. Serial No.9IAHA16058:-
Indicates:-
9 is the year. 9 = 1989
0 1990, 1 = 1991 etc
I is the month I = Sep, L = Dec, A = Jan etc
A is days in month. A = 1 to 10, B = 11 to 20 and C = 21 to 31
HA16058 is the machine serial number
PARTS
DESCRIPTION BT ITEM CODE
Combined Telephone / Answering & Recording Machine 3A. 870451
Complete with Transformer 750A (13v AC), 30 second OGM tape,
and a C-60 Incoming Message tape.
BT Remote Interrogator No.2 (MF4) (Supplied with rented machine, 870427
and must be booked out separately) Contains 4 overlays detailing
button function and 4 User Guides making it suitable for use with
BT Remote Interrogator No.2 (MF4) 870427
Customer replaceable items:-
Outgoing Message Tape (KX-CO30) 30 seconds. 870236
Other tapes may be purchased locally, KX-CO10, KX-CO20 or KX-CO30.
Longer OGM tapes are not recommended.
Incoming Message Tape. Normal C30, C60 or C90. Use any high quality tape
LINE TESTING
Normal test conditions when waiting to answer. After answering the telephone and answering
machine presents a loop resistance to line of approximately 325ohms measured at 27.5ma.
Additionally, the instrument will draw about 2.5mA on hook, this may appear to give
apparent 'Low Loop' line test conditions. With the handset off-hook, Falcon II, like many
modern telephones may give high resistance telephone loop test conditions.
ADDITIONAL INFORMATION
BRANCHPHONE RESET
This facility causes the machine to release the line when a telephone connected to the
same line is taken off-hook. This facility is inhibited for up to 4 seconds after
answering to prevent false release of the machine from line due to line 'ringing' (current
surge to & fro) when answering.
CLEAR DETECT (Line Break stop)
Modern exchanges such as System X and Y, generate a 100ms line break on the called
parties line when the calling party clears down, this is called a disconnect clear signal.
Shorter line breaks are generated by most other exchange types. Falcon II will detect a
disconnect clear signal and immediately release the line without waiting for network
tones.
MEMORY LOCATIONS
Falcon II uses two (super) capacitors instead of batteries to retain memory information.
one capacitor is charged from both the line and the plug top transformer and protects the
32 telephone number stores and the programmable features of the instrument for up to 24
hours in the event of both supplies being disconnected. The second capacitor is charged
from the plug top transformer only and will keep the clock running for 30 minutes should
the mains supply be disconnected.
In the event of a mains failure, all mains dependent facilities cease to function. If the
machine was set to answer calls before the power failed, on restoration of the mains
supply, it will reset to answer and the LCD display will show a double bar (--)
indicating the machine has reset and the Answer LED will flash if any messages have been
received, but gives no indication of how many. Messages received before the power failed
are not lost and can be played back in the normal manner.
Mains failure for periods in excess of 30 minutes -
When the mains power is restored, the clock, not displayed will reset to 12 AM Sunday and
progress on from that point. When the instrument is reset to the HOME mode, the clock
display will be seen flashing, indicating that the clock is wrong. Messages received after
a power interruption of 30 minutes or more, or if the clock is not set, i.e. clock display
flashing, will have no time recorded onto the incoming message tape, just a
"beep" between messages.
During mains supply failure, if line power is present none of the memory stores should
corrupt or clear. Power and line disconnection for periods greater than 24 hours will
reset all memory locations to their default. i.e. Answer after two rings, unlimited
recording time and security code 111. Number stores will either clear completely or set to
random numbers.
Note:- The above times have been obtained from workshop testing and contain a factor to
allow for the possible difference in component tolerances and deterioration due to ageing,
longer times may be experienced in practice. The manufacturers only claim 30 minutes
protection if the mains fails before all memory locations clear and make no reference to
line power retaining memory information.
OUTGOING MESSAGE TAPE 30 Seconds
If a longer OGM tape were to be provided and the user only recorded a short OGM or a
caller were to clear down early without listening to all the OGM, an unacceptably long
period would elapse before the machine resets to the answer mode after a caller has
cleared. See Reset Time below.
PAYTONE DETECTION
When the machine answers the line, it checks whether paytone is present. If paytone is
detected, the OGM is delayed for up to 15 seconds. It is also possible that mains hum on
the line can be mistaken for paytone, this too can delay the sending of the OGM. Setting
the VOX switch to Low may overcome this problem.
REMOTE INTERROGATION
Falcon II provides the facility for remote interrogation using a security code programmed
into the machine by the customer from the telephone keypad.
Remote interrogation is achieved by using a BT Remote Interrogator or MF4 telephone to
enter the security code during the OGM, further instructions may then be given over line
as per the user guide.
RESET AT THE END OF A CALL
Reset using 30 second Outgoing Message Tape is typically 20 - 40 seconds.
BT only recommended and supplied 30 second OGM tapes as longer tapes would extend the
reset period to an unacceptable time.
RINGING RECOGNITION
Falcon II will seize the line after the number of ringing cadences programmed into its
memory. The ringing circuit has been designed to recognise both PSTN and all internal
ringing cadences generated by BT PABXS.
By selecting the LONG position, Falcon II will respond to PMBX ringing, i.e. continuous
ringing of > 2 seconds.
VOICE/TONE DETECTION (Voice Operated Switch - VOX)
Falcon II is able to differentiate between voice and tone signals. It is required to hold
the line to voice signals, but release the line when a network tone or silence is present
after 5 seconds.
The VOX sensitivity has a High and Low sensitivity switch provided. The normal switch
position is High. In this position it is possible that line noise may be detected as
speech. If this happens the machine will record line noise up to its maximum message
length. If line noise causes persistent problems, switch to the low position.
|