BT Digital Voice (DV)
Backing up the BT Smart Hub


The Smart Hub will allow export and import of the hub setup data.  This is handy if you have a to reset or replace the hub.

To do so, you need to export a file containing your contacts from your BT Smart Hub Manager:-

  1. Open a web browser on your PC and type either 192.168.1.254 or http://bthomehub.home into the address bar.

  2. Press Enter and sign into your hub using the admin password (you'll find this on the back of the Smart Hub).

  3. When your Hub Manager opens - select Advanced settings.

  4. Then select System.

  5. Enter the admin password.

  6. Select - Backup/restore.

  7. In the Backup section select - Backup.

  8. Save the .conf to your computer (It can be renamed).

If you have had to replace or reset your Smart Hub, you can restore the hub data by:-

  1. When your Hub Manager opens - select Advanced settings.

  2. Then select System.

  3. Enter the admin password.

  4. Select - Backup/restore.

  5. In the Restore section press on browse and choose the .conf file which is located on your computer.

 

 

 
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Last revised: May 01, 2024

FM