MITEL KONTACT

Click here for the 510, 660, 960, 1010 & 1260 models

THE MITEL KONTACT 500, 650, 950, 1000 & 1250

The Mitel Kontact is a self-contained, wall-mounted unit which combines the telephony features of a key system, the Ethernet connectivity features of a 10Base-T hub and the ISDN to LAN interface features of the Mitel Xpress range.

Kontact Variants
Four variants of the Kontact are available. Each variant incorporates the same features, the only differences between the variants are the numbers of extensions and exchange lines supported by each variant. These are:

Kontact 500
4 S0 ports
6 Millennium key telephones

Kontact 650
4 S0 ports
6 Millennium key telephones
4 analogue telephone ports

Kontact 950
4 S0 ports
6 Millennium key telephones
4 analogue telephone ports
3 analogue exchange lines

Kontact 1000
8 S0 ports
14 Millennium key telephones
4 analogue telephone ports

Kontact 1250
8 S0 ports
14 Millennium key telephones
4 analogue telephone ports
3 analogue exchange lines

Features Common to all Kontact Variants

Telephony Section
In addition to the extensions and exchange lines listed in the previous paragraph, the telephony section can support:

TECHNICAL SPECIFICATIONS
The Kontact meets the following technical specification:

General

Cabinet height 450 mm
Cabinet width 303 mm
Cabinet depth 115 mm
Cabinet weight 7.5 kg (fully configured)
Mains supply voltage 220 - 240 Vac 47 - 64 Hz
Power consumption 120 VA maximum
Working Temperature 0C to 45C (rated) 0C to 55C (limit)
Storage Temperature -20C to +70C
Transport Temperature -40C to +70C
Working Humidity 10% to 85% RH (rated) 5% to 95% RH (limit)
Storage Humidity 10% to 90% RH
Transport Humidity 5% to 95% RH
Air Pressure 797 - 1070 mb
Safety and Protection EN60950 EC Low Voltage Directive 73/23/EEC
EMC Compliance EC EMC directive 89/336/EEC Class A

WARNING:This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Telephony Section

System type Key system
Exchange line type - Loop Calling, Unguarded Clear Only
Analogue Exchange - 0 in Kontact 500, Kontact 650 and Kontact 1000 lines (standard fit) 3 in Kontact 950 and Kontact 1250

Note: Optional trunk cards are available to increase the number of analogue trunks to 6 on all systems.

Exchange Line MF or Loop disconnect Signalling
Power Fail Transfer External lines 29 and 30 (only if the system is fitted with either a 3T or a 6T large option card)
Recall Signal Timed Break
Basic Rate Interfaces - Maximum 5 in Kontact 500, Kontact 650 and Kontact 950, Maximum 9 in Kontact 1000 and Kontact 1250, including one interface reserved for the ISDN to LAN interface unit.
Telephones Mitel Millennium range or approved standard MF or decadic telephones
Key extensions - 6 in Kontact 500, Kontact 650 and Kontact 950, 14 in Kontact 1000 and Kontact 1250
Analogue Extensions - 0 in Kontact 500, 4 in Kontact 650, Kontact 950, Kontact 1000 and Kontact 1250
S0 Ports - 5 in Kontact 500, Kontact 650 and Kontact 950, 9 in Kontact 1000 and Kontact 1250.

The first S0 port is dedicated to the connection of a Basic Rate ISDN trunk and cannot be configured for any other type of connection.

One other S0 port is reserved for the ISDN to LAN interface unit.

Note: With the exception of the first S0 port, each S0 port can support:

a Basic Rate ISDN trunk connection, or two Millennium telephones, or four ISDN devices
Supervisor’s Extension 1 in all versions of Kontact

Note: This is the default configuration. Any Millennium 400 or 450 telephone can be configured as a supervisor’s extension on all systems.

Extension Cabling 0.5 mm 4- or 6-wire insulated twisted pair to CW1308
Extension Loop 200 . for 2-wire telephones Resistance Equivalent to 400 metres of CW cable for Millennium telephones
Maximum Analogue 1.5 km Extension Line Length
Call Logger V.24 port; 1200 - 9600 Baud; 8 data bits; No parity; Interface 1 stop bit
Service Interface V.24 port; 1200 - 9600 Baud; 8 data bits; No parity; 1 stop bit
Music on Hold Internal music on hold chip External music source via 3.5 mm stereo jack socket
Voice Courier Internal optional card. Two or four hours message storage (voice mail, auto capacity. Up to 16 different messages can be played attendant) simultaneously.
Central Bell Connected to an analogue extension port on the interface panel.
Pager port Analogue extension port connected to external paging equipment.
Doorstrike Relay Dry relay contacts across pins 3 and 4 on socket SK8 on the Contact Kontact interface. Maximum voltage across contacts 50Vdc.
Programming Local - Any supervisor’s extension Remote - V.24 or ISDN B-channel connection
Memory Backup Lithium battery in the memory module

Hub Section

Transmission technique Baseband
Topology Tree
Access Method 10 Mbps
Standards Conformance 10Base-T, 10Base2, IEEE 802.3
Media supported Unshielded twisted pair (UTP) cable
Interfaces 8 x RJ-45 ports (one used for internal connection to the Data section), 1 x RJ-45 Daisy chain port
Maximum cable length 100 metres with category 3, 4 or 5 UTP cable

Data Section

ISDN Interface ISDN Basic Rate S/T Interface (I.420 compliant)
LAN Interface 10baseT

FEATURES AVAILABLE TO MILLENNIUM TELEPHONE USERS

Introduction to the Millennium Telephone
The Millennium telephone is the feature phone supplied for use with the Mitel Kontact. The Millennium is a digital key telephone which is connected to the Kontact via an S0 port on the interface panel. Seven variants of the Millennium telephone are available. These are:

Millennium 100
Millennium 200
Millennium 300
Millennium 350
Millennium 400
Millennium 450
Millennium 500

Millennium 100
The Millennium 100 provides the following features:

on-hook dialling;
fixed function keys for Hold, Recall (PABX), Redial (Shift) and Programming;
storage for 12 personal speed call numbers;
incoming broadcast reception;
ringer volume control;
message waiting indicator.

Millennium 200
The Millennium 200 provides the following features:

on-hook dialling;
Monitor key and loudspeaker for hands free listening;
fixed function keys for Hold, Recall (PABX), Redial (Shift) and Programming;
storage for 20 personal speed call numbers;
eight programmable function keys with LEDs;
incoming broadcast reception;
ringer and loudspeaker volume controls.

Millennium 300
The Millennium 300 provides the following features:

on-hook dialling;
Monitor key, microphone and loudspeaker for full hands free operation;
optional headset operation;
fixed function keys for Hold, Recall (PABX), Redial (Shift), Programming and Mute;
storage for 24 personal speed call numbers;
12 programmable function keys with bi-colour (red/green) LEDs;
incoming broadcast reception;
ringer and loudspeaker volume controls.

Millennium 350
The Millennium 350 provides the same features as the Millennium 300 with the addition of a 36-key Direct Station Select (DSS) unit.

Note: Unless stated otherwise, references in this handbook to Millennium 300 apply also to Millennium 350.

Millennium 400
The Millennium 400 provides the following features:

on-hook dialling;
Monitor key, microphone and loudspeaker for full hands free operation;
optional headset operation;
2 line x 20 character liquid crystal display (LCD) panel;
ability to be configured as a supervisor’s programming extension;
system programming keys;
fixed function keys for Hold, Recall (PABX), Redial (Shift), Programming and Mute;
storage for 24 personal speed call numbers;
12 programmable function keys with bi-colour (red/green) LEDs;
incoming broadcast reception;
ringer and loudspeaker volume controls.

Millennium 450
The Millennium 450 provides the same features as the Millennium 400 with the addition of a 36-key Direct Station Select (DSS) unit.

Millennium 500
The Millennium 500 provides the same features as the Millennium 400 with the addition of a cordless handset unit.

THE MITEL KONTACT 510, 660, 960, 1010 & 1260

Kontact Variants
The following variants of the Kontact are available. Each variant incorporates the same features, the only differences between the variants are the numbers of extensions and exchange lines supported by each variant. The variants are:

Kontact 510
4 S0 ports
6 Millennium terminals

Kontact 660
4 S0 ports
6 Millennium terminals
4 analogue telephone ports

Kontact 960
4 S0 ports
6 Millennium terminals
4 analogue telephone ports
3 analogue exchange lines

Kontact 1010
8 S0 ports
14 Millennium terminals
4 analogue telephone ports

Kontact 1260
8 S0 ports
14 Millennium terminals
4 analogue telephone ports
3 analogue exchange lines

Features Common to all Kontact Variants

Telephony Features
In addition to the extensions and exchange lines listed in the previous paragraph, the Kontact supports the following telephony features:

a supervisor’s position (one of the S0 ports);
a door phone (one of the analogue extensions);
a door strike solenoid;
a central bell (one of the analogue extensions);
call logging.

Ethernet Features the Kontact supports the following ethernet features:

10Base-T connections through RJ-45 ports to a maximum of seven personal computers;
automatic partitioning and reconnection of any port which experience excessive collisions;
jabber lock-up, which stops transmission of over-long Ethernet frames that could cause data loss for all network users;
automatic polarity detection for connections to the RJ-45 ports;
LED indicators which provide activity and configuration information and assistance during troubleshooting.

ISDN to LAN Interface

Features
The Kontact supports the following ISDN to LAN interface features:

an interface between ISDN and a Local Area Network (LAN);
an interface between ISDN and up to two X.25 terminals;
PPP and MP+ (multilink protocol plus) interoperability;
protocol prioritising and filtering;
bandwidth on command;
bandwidth allocation control protocol (BACP);
data compression;
encryption;
IPX/SPX spoofing;
SNA/LLC2 spoofing with Call Back and Call Reject;
IP static routeing and destination-based bridging;
concurrent connections to two destinations when routeing;
incoming and outgoing call pre-empting;
support for up to 70 LAN nodes;
PAP and CHAP security;
SecureID security;
Security Telnet Proxy;
dynamic host configuration protocol (DHCP) relay;
SNMP management;
configuration access from the Xpress Console.

TECHNICAL SPECIFICATIONS

The Kontact meets the following technical specification:

General

Cabinet height 450 mm
Cabinet width 303 mm
Cabinet depth 115 mm
Cabinet weight 7.5 kg (fully configured)
Mains supply voltage 220 - 240 Vac 47 - 64 Hz
Power consumption 120 VA maximum
Working Temperature 0C to 45C (rated) 0C to 55C (limit)
Storage Temperature -20C to +70C
Transport Temperature -40C to +70C
Working Humidity 10% to 85% RH (rated) 5% to 95% RH (limit)
Storage Humidity 10% to 90% RH
Transport Humidity 5% to 95% RH
Air Pressure 797 - 1070 mb
Safety and Protection EN60950 EC Low Voltage Directive 73/23/EEC
EMC Compliance EC EMC directive 89/336/EEC Class B

Telephony Section

System type Key system
Exchange line type Loop Calling, Unguarded Clear Only
Analogue Exchange 0 in Kontact 510, Kontact 660 and Kontact 1010 lines(standard fit), 3 in Kontact 960 and Kontact 1260

Note: Optional trunk cards are available to increase the number of analogue trunks to 6 on all systems.

Exchange Line MF or Loop disconnect Signalling
Power Fail Transfer External lines 29 and 30 (only if the system is fitted with either a 3T or a 6T large option card)
Recall Signal Timed Break
Basic Rate Interfaces Maximum 5 in Kontact 510, Kontact 660 and Kontact 960, Maximum 9 in Kontact 1010 and Kontact 1260, including one interface reserved for the ISDN bridge/router.
Telephones Mitel Millennium range or approved standard MF or decadic telephones
Key extensions 6 in Kontact 510, Kontact 660 and Kontact 960, 14 in Kontact 1010 and Kontact 1260
Analogue Extensions 0 in Kontact 510, 4 in Kontact 660, Kontact 960, Kontact 1010 and Kontact 1260
S0 Ports 5 in Kontact 510, Kontact 660 and Kontact 960, 9 in Kontact 1010 and Kontact 1260.

The first S0 port is dedicated to the connection of a Basic Rate ISDN trunk and cannot be configured for any other type of connection.

One other S0 port is reserved for the ISDN bridge/router.

Note: With the exception of the first S0 port, each S0 port can support: a Basic Rate ISDN trunk connection, or two Millennium terminals, or four ISDN devices

Supervisor’s Extension 1 in all versions of Kontact

Note: This is the default configuration. Any Millennium 400 series terminal can be configured as a supervisor’s extension on all systems.

Extension Cabling 0.5 mm 2 4- or 6-wire insulated twisted pair to CW1308
Extension Loop 200 . for 2-wire telephones Resistance Equivalent to 400 metres of CW cable for Millennium terminals
Maximum Analogue 1.5 km Extension Line Length
Call Logger V.24 port; 1200 - 9600 Baud; 8 data bits; No parity; Interface 1 stop bit
Service Interface V.24 port; 1200 - 9600 Baud; 8 data bits; No parity; 1 stop bit
Music on Hold Internal music on hold chip External music source via 3.5 mm stereo jack socket
Voice Courier Internal optional card. Two or four hours message storage (voice mail, auto capacity. Up to 16 different messages can be played attendant) simultaneously.
Central Bell Connected to an analogue extension port on the interface panel.
Pager port Analogue extension port connected to external paging equipment.
Doorstrike Relay Dry relay contacts across pins 3 and 4 on socket SK8 on the Contact Kontact interface. Maximum voltage across contacts 50Vdc.
Programming Local - Any supervisor’s extension Remote - V.24 or ISDN B-channel connection
Memory Backup Lithium battery in the memory module

Ethernet Hub Section

Transmission technique Baseband
Topology Tree
Access Method 10 Mbps
Standards Conformance 10Base-T, 10Base2, IEEE 802.3
Media supported Unshielded twisted pair (UTP) cable
Interfaces 7 x RJ-45 ports 1 x RJ-45 Daisy chain port (used for internal connection to the ISDN bridge/router),
Maximum cable length 100 metres with category 3, 4 or 5 UTP cable

ISDN Bridge/router

ISDN Interface ISDN Basic Rate S/T Interface (I.420 compliant). This is connected to S0 4 (5-port card) or S0 8 (9-port card) on the telephony card.
LAN Interface 10base-T
Mitel FZA+ compression
Up to 8:1 data compression on two multilinked channels
Mitel encryption
DHCP relay
BACP/MP+ (bandwidth allocation control protocol/multilink protocol plus)
IPX/SPX spoofing
SNA/LLC2 spoofing with Call Back/Call Reject
Protocol prioritizing and filtering
Allows you to connect up to ten destinations, either permanently or on demand as determined by the traffic
Support for up to 70 LAN nodes (70 MAC addresses)
SNMP management
XpressView Connect node management application
Security Telnet Proxy through SecurID security (at the central site)

FEATURES AVAILABLE TO MILLENNIUM TERMINAL USERS
Introduction to the Millennium Terminal

The Millennium terminal is the feature phone supplied for use with the Mitel Kontact. The Millennium is a digital key telephone which is connected to the Kontact via an S0 port on the interface panel. The following variants of the Millennium terminal are available:

Millennium 100
Millennium 110
Millennium 200
Millennium 210
Millennium 250
Millennium 300
Millennium 350
Millennium 400
Millennium 410
Millennium 450
Millennium 460

Millennium 100
The Millennium 100 provides the following features:

on-hook dialling;
fixed function keys for Hold, Recall (PABX), Redial (Shift) and Programming;
storage for 12 personal speed call numbers;
incoming broadcast reception;
ringer volume control;
message waiting indicator.

Millennium 110
The Millennium 110 provides the same features as the Millennium 100 with the exception that the ringer volume control mounted on the underside of the handset cradle is replaced by two context sensitive volume control keys on the keypad.

Millennium 200
The Millennium 200 provides the following features:

on-hook dialling;
Monitor key and loudspeaker for hands free listening;
fixed function keys for Hold, Recall (PABX), Redial (Shift) and Programming;
storage for 20 personal speed call numbers;
eight programmable function keys with LEDs;
incoming broadcast reception;
ringer and loudspeaker volume controls.

Millennium 210
The Millennium 210 provides the same features as the Millennium 200 with the exception that the ringer and loudspeaker volume controls mounted on the underside of the handset cradle are replaced by two context sensitive volume control keys on the keypad.

Note: Unless stated otherwise, references in this handbook to Millennium 200 apply also to Millennium 210, but not to Millennium 250 terminals.

Millennium 250
The Millennium 250 provides the following features:

on-hook dialling;
Monitor key, microphone and loudspeaker for full hands free operation;
2 line x 20 character liquid crystal display (LCD) panel;
system programming keys;
fixed function keys for Hold, Recall (PABX), Redial (Shift), Programming and Monitor;
Monitor lamp;
incoming broadcast reception;
context sensitive volume and display contrast controls.

Millennium 300
The Millennium 300 provides the following features:

on-hook dialling;
Monitor key, microphone and loudspeaker for full hands free operation;
optional headset operation;
fixed function keys for Hold, Recall (PABX), Redial (Shift), Programming and Mute;
storage for 24 personal speed call numbers;
12 programmable function keys with bi-colour (red/green) LEDs;
incoming broadcast reception;
ringer and loudspeaker volume controls.

Millennium 350
The Millennium 350 provides the same features as the Millennium 300 with the addition of a 36-key Direct Station Select (DSS) unit.

Note: Unless stated otherwise, references in this handbook to Millennium 300 apply also to Millennium 350.

Millennium 400
The Millennium 400 provides the following features:

on-hook dialling;
Monitor key, microphone and loudspeaker for full hands free operation;
optional headset operation;
2 line x 20 character liquid crystal display (LCD) panel;
ability to be configured as a supervisor’s programming extension;
system programming keys;
fixed function keys for Hold, Recall (PABX), Redial (Shift), Programming and Mute;
storage for 24 personal speed call numbers;
12 programmable function keys with bi-colour (red/green) LEDs;
incoming broadcast reception;
ringer and loudspeaker volume controls.

Millennium 410
The Millennium 410 provides the same features as the Millennium 400 with the exception that the ringer and loudspeaker volume controls mounted on the underside of the handset cradle are replaced by two context sensitive volume and display contrast control keys on the keypad.

Millennium 450
The Millennium 450 provides the same features as the Millennium 400 with the addition of a 36-key Direct Station Select (DSS) unit.

Millennium 460
The Millennium 460 provides the same features as the Millennium 450 with the exception that the ringer and loudspeaker volume controls mounted on the underside of the handset cradle are replaced by two context sensitive volume and display contrast control keys on the keypad.

MITEL KONTACT

Last revised: September 24, 2021