|The Kingfisher II twin tape Answering and
Recording Machine 404A is mains powered from a plug top transformer, processor controlled,
and gives many advanced features within a compact case design. Kingfisher II supersedes
the existing Answering and Recording Machine 203A
The facilities of Kingfisher II are as follows:-
- Outgoing Message Check - Press OGM Start/Stop button.
- Outgoing Message - Up to 30 seconds with tape supplied. Press and
hold down REC button
and then press the OGM Start/Stop button until a beep is heard. Press Start/stop button
once to end OGM.
- Paytone Detection - Up to 15 seconds delay of OGM if paytone is present.
- Incoming Message Tape. Uses standard C3O, C60 or C90 tapes giving 15, 30 or 45 minutes
total recording time.
- Incoming Message - Up to end of ICM tape or 1 minute depending on setting of Rec Time
switch (1 Min or Vox).
- Incoming Message Tape Full detection. 6 beeps given after OGM.
- Skip OGM. Frequent callers can key * (star) from an MF4 telephone and leave a message
without having to listen to the OGM.
- Volume Control. From zero to maximum volume.
- Call Monitoring. Volume Control must be turned up.
- Two Way recording. Press Playback / Pause and Memo/2 Way together. The display shows 2r
and a security warning beep is given every 15 seconds.
- Memo Message - No limit, up to end of tape. Press the Memo button to start recording and
again to stop.
- Built in microphone. Used for OGM and Memo recording.
- Message Play. Press Playback / Pause button.
- Message Pause. Press Playback / Pause while listening to messages. Press again to
- Automatic Message Save.
- Fast Message tape Forward and Rewind.
- Fast Message Erase. Backwards & Forwards. Press REC and REW or REC and FF>>.
- Clear Detect - Short line break releases machine from line.
- VOX (Voice Operated Switch) release from line. High or Low sensitivity switchable by
- Ring adjuster, Long, 4 or 2. Long = Manual Ring.
- Remote set to Answer. Call machine and let it ring 20 times.
- Branchphone reset. Will release machine from the line should a parallel telephone
handset be lifted.
- Integral phone socket. Does away with need for LJU 10/7A.
- Combined power On, message counter and machine information LED indicator.
Remote Interrogation with two digit security code.
Made by Panasonic - Japan.
Distributed by BT on both rental and sale terms.
Approval Number S/1000/3/K/501623
Approved as supplied for connection to Public Switched Telephone Networks (PSTN) and
2-wire PBX extensions.
A User Operating Guide TPU 1241 and a Quick Reference Guide TPU 1252 are supplied with
Kingfisher II Product Manual PDM/TPD/A010.
A Phone Socket and a 240 volts, 13 amp, 50 Hertz mains supply socket are required within
easy reach of the line cord (270 Ohm) and mains flex (2400mm).
Kingfisher II is suitable for use on Phone Socket installations on DELs and most types of
PBX extensions. Not suitable for use on "C" wire PMBXS.
Ringer Equivalence Number (REN) is 1.
Only machines rented from BT or sold machines with a BT maintenance agreement should be
checked, repaired or exchanged on site if faulty. The machine contains no on-site
serviceable parts, therefore maintenance is limited to functional testing, checking the
line cords and facility switches are correctly positioned, the customer has cleaned the
tape heads and checking the condition of both the tapes. If the machine squeaks in
operation, it may be necessary to adjust the position of a small capacitor on the circuit
If the machine fails completely the output voltage of the Transformer 19B should be
checked. The Transformer 19B output is marked 13.5 volts DC, but will measure about 20
volts when tested with the output open circuit.
Faulty transformers and machines should be replaced by a maintenance spare and the
recovered item returned to the District stores in the replacement items packing. A
completed fault report form should be included describing the fault symptoms.
The user guide recommends that the customer should change both tape cassettes at six
monthly intervals, and clean the tape heads, pressure roller and the sensing switch every
three months with a cotton bud dampened with a proprietary tape head cleaning fluid.
New units carry a 21 month warranty from the date of manufacture as shown on the year and
month marking on the base of the machine. The year and month marking forms part of the
machine serial number as follows:-
Indicates:- 9 is the year. 9 = 1989, 0 = 1990, 1 = 1991 etc
I is the month I = Sep, L = Dec, A = Jan etc
B is days in month. A = 1 to 10, B = 11 to 20 and C = 21 to 31
HA001024 is the machine serial number.
Description BT Item Code
Answering/Recording Machine 404A 870410
(Complete with Transformer 19B (13.5v DC), 30 second OGM
and C-60 Incoming Message tape)
BT Remote Interrogator No.2 (MF4) 870427
(Supplied with rented machineand must be booked out separately.
Contains 4 overlays detailing button function and 4 User
Guides making it suitable for use with Kingfisher II, Wren
and all Rapports)
Transformer 19B (13.5 volt DC) 870411
Normal test conditions while waiting to answer. After answering the machine loops the
Since the introduction of Kingfisher II several customers have complained about an
apparent malfunction of their machines. It is possible to identify the problems easily and
clear them on-site when making a maintenance visit. The two problems and solutions
The machine answers a call and without playing the OGM gives the beep inviting the caller
to leave a message. The reason the OGM has not played is the OGM tape is not driving /
winding forward. The possible causes are:-
- A batch of OGM tapes supplied appear to be sticky, this is possibly aggravated by hot
humid conditions. The tape because it is sticky cannot / does not wind freely on its
spool, therefore it sticks and does not play the OGM. or
- The capstan, pressure roller, sensing switch and heads are dirty which prevents the
tape from driving/winding correctly. Possibly lubricant from the machine or a build up of
tape oxide is causing the problem.
With either of the above problems, when the caller clears, the machine tries to reset to
the answer mode, but if the OGM tape is not driving/winding forward, after 2 minutes 40
seconds, the machine correctly diagnoses a tape drive fault and will not answer any more
Change the tapes as specified in the User Guide and clean the capstan, pressure roller,
sensing switch and heads.
Note:- The same problem would be apparent on the original Kingfisher machine should one of
the suspect OGM tapes be inserted.
A squeaking noise is apparent when the machine is playing. If recording the OGM the noise
will also be recorded onto the OGM tape along with the message. The noise is caused by the
rubber drive belt rubbing on capacitor C61.
Disconnect machine from the line and mains supply. Take normal ESD precautions and using a
Screwdriver Instrument No.10 remove the base of the machine. Leave the PCB attached to the
top section of the machine. Place the machine upside down so that the solenoid (copper
coil) faces you and the line cord is to the right, view the drive belt directly below the
microprocessor. You will see two capacitors immediately to the left of the drive belt, the
first is C61. Carefully slide a Screwdriver Instrument No.4 into the machine to the left
side of a plastic pillar, lever very gently using the pillar as a fulcrum to move both
capacitors clear of the drive belt. Reassemble the machine taking care not to foul the
action of the volume control and test.
An explanation of the machine facilities follows:-
ANSWER ONLY FACILITY
This is not a design feature and not included in the User Guide. If a customer
specifically requests this facility, you may inform them that by removing the Incoming
Message Tape callers will not be able to leave messages and will hear 6 beeps after the
OGM. The OGM should be suitably worded advising callers that the OGM is an announcement
only and that a message cannot be left.
Unlike many Answering and Recording machines, Kingfisher II detects ringing from LJU
terminal 3 and 5 using the LJU capacitor. This method of connection overcomes the
excessive capacitance problem often associated with other machines. When used in
conjunction with a "Level 8" dialer the machine will not answer because the
output of the "Level 8" dialer is 2-wire presented. Kingfisher II requires
connection via a Master Line Jack Unit i.e. the ringing is detected from LJU 3 via the
Kingfisher II will seize the line after the number of ringing cadences set on the ring
selector switch. The ringing circuit has been designed to recognise both PSTN and all
internal ringing cadences generated by BT PABXS. It will not recognise a ringing cadence
of 0.4/0.8 or 0.828/0.828 given by some proprietary PBX's.
By select ting the LONG position, Kingfisher II will respond to PMBX ringing, i.e.
continuous ringing of > 2 seconds.
VOICE/TONE DETECTION (Voice Operated Switch - VOX)
Kingfisher II is able to differentiate between voice and tone signals. It is required to
hold the line to voice signals, but release the line when a network tone or silence is
present after 5 seconds.
Differentiation is carried out by the VOX detecting the frequencies of the incoming
signals. Network tones being of low frequency, whilst speech contains both low and
mid-band frequencies. Therefore, if the machine sees low frequency signals, the signal is
detected as a network tone and it releases the line. If mid-band frequencies are present,
the signal is detected as speech and the machine stays connected and records the incoming
The VOX sensitivity has a High and Low sensitivity switch provided. The normal switch
position is High. In this position it is possible that line noise may be detected as
speech. If this happens the machine will record line noise up to its maximum message
length. A Low setting is therefore provided for use in cases where line noise causes
When the machine answers the line, it checks whether paytone is present. if paytone is
detected, the OGN is delayed for up to 15 seconds. It in also possible that mains hum or
noise on the line can be mistaken for paytone, this to can delay the sending of the OGM.
Setting the VOX switch to Low may overcome this problem.
Short line break releases machine from line. Modern exchanges such an System X and Y,
generate a 100 ms line break on the called parties line when the calling party clears
down, this is a called a disconnect clear signal. (On Strowger exchanges it was often
called the "K" break). Shorter line breaks are generated by most other exchange
types. Kingfisher II will detect a disconnect clear signal of about 2 and 5mS depending on
line length. This will cause the immediate release of the machine from the line without
the need to wait for network tones.
This facility causes the machine to release the line when a telephone connected to the
same line is taken off-hook. For a period up to 4 seconds after answering this facility is
inhibited to prevent false release of the machine from the line due to line
"ringing" (current surge to & fro) when answering.
RESET AT THE END OF A CALL
The reset time can be calculated as follows;-
Maximum OGM tape recording time + 18 seconds, minus OGM length and is typically 20 - 40
seconds for a 30 second tape.
Only 30 second OGM tapes are recommended as longer tapes would extend the reset period to
an unacceptable time.
Kingfisher II provides the facility for remote interrogation using a security code set on
the base of the machine. The code setting comprises two digits, the first is factory
preset, and the second is user selectable. The user is advised not to choose "7"
as the second digit, because if an error occurs during remote interrogation, the OGM could
be lost. (7 is the remote command to change the OGM).
Remote interrogation is achieved by using a BT Remote Interrogator or MF4 telephone to
enter the two security digits during the OGM, and then further instructions as per user
In the BT 1992 catalogue
||The RING switch setting
determines how many times the
phone will ring before
answers, either 2
or 4 double rings. If
you use Kingfisher II on a
which uses manual ringing.
set to LONG. The unit will then answer when a
ringing signal longer than 2
seconds is received.
will stop recording
if your caller speaks too softly -
the level at which this happens
is set by VOX SENS.
Keep the VOX SENS
switch set to
H (high) unless you experience
Set to 1 MIN
Kingfisher II records for one
minute, beeps and hangs up.
will continue to
record until the caller hangs up
which could last until the end of
the tape is reached.
rearwards to increase loudness
||Controls speaker volume when
checking your OGM, playing
back messages or call
monitoring. OGM volume for the
caller is unaffected.
Recording your outgoing message (OGM)
With the tape provided you can record an outgoing message of any length up to 30 seconds. You get best results when background
noise is low.
When recording your message speak into the microphone, without long pauses, from a distance of about 200mm (8in.).
It is worthwhile giving a little thought to the sort of announcement you want your callers to hear, and perhaps writing a few alternatives, and listening to them yourself. In particular, you may want to avoid the phrase "there's no one here at the moment" for security reasons.
please leave a message, including your name and telephone number, after the long tone. Thank you for calling.
Hello, this is (your name, business and/or telephone number). I'm sorry I am not here at the moment, but if you would like me to call you back,
If you expect to receive many telephone calls, the tape may become full. It is best to advise your callers that when the tape is full, six short beeps will be heard, recording will be terminated and the unit will hang up. You may wish to add the following to your OGM.
If you hear six beeps your message will not be recorded. Please call again tomorrow.
After this the machine will hang up.
If you decide to limit the REC TIME to one minute, you should tell your callers:-
You have only one minute message time.
Recording the OGM
Carry out the following sequence to record your
the OGM START/STOP
Press and hold down
the REC button
and then click
You will hear a beep and the call
0 - 1 - 2 .. . . 30.
When you hear the
beep start your message.
When you have finished click the 0GM START/STOP
You will then hear
a series of short beeps whilst the tape is wound
back to the start.
You have to wait a
few seconds after finish of OGM recording
for the machine to reset the ANSWER light to
If you pause for longer than two seconds during recording you will be warned by beeps, the counter will show E and you must start again.
Checking your OGM
may play your OGM at any time by pressing OGM START/STOP. Kingfisher II
will then play your
OGM and automatically reset itself to ANSWER mode.
Use the slider control to regulate the volume of the speaker output when checking your OGM. OGM volume for the caller is unaffected.
Answering calls with Kingfisher II
Setting up for answering calls
You should now decide whether you want your calls answered after two or four double rings (or after one long ring should your
be connected to a manual switchboard)
set the RING switch as required.
Then decide whether you want to limit messages to one minute: set the
switch as required.
After any operation Kingfisher II
resets itself to
answers a call after the pre-set number of rings.
There will be a silent pause for 3 seconds after the unit has answered (or until
paytone ceases should the caller be using a payphone).
then plays your OGM to your caller followed by one long beep.
commences recording and your
caller should now start to speak.
When the call ends Kingfisher II
re-sets to ANSWER mode and the display counter
indicates the number of incoming messages
Ending calls During a
call, recording will stop if:-
The caller hangs
REC TIME limit is
There is a silent
pause of more than four seconds.
The end of the tape
handset on the same line is lifted.
The caller doesn't
speak loud enough or the connection is poor.
signal is received from the local exchange.
The machine then resets itself to ANSWER mode
and the display counter shows that a message
has been recorded.
You may wish to leave Kingfisher II
in ANSWER mode even when you are around. After
answered you may interrupt and take over a
call either from the associated telephone or from
any extension telephone connected to the same
For a short period both before and after starting to answer a call, Kingfisher II
is unable to recognise that you have lifted the handset of the associated telephone or an extension telephone. If you leave your Kingfisher II
to answer calls when you
are at home, you must lift your handset either before the second (or fourth) ring is received or wait until your message has started to play. Failure to do this may result in
answering the call and playing your message.
The monitoring sequence is as follows:-
rings and Kingfisher II answers the call.
You will hear your
To interrupt the
call, lift the telephone handset.
Kingfisher II will immediately stop
recording. note If
does not stop recording replace and lift your handset briefly, if
Kingfisher II continues
recording and you are by your machine, press the
key once briefly. (Remember if you do this you must reset
back to ANSWER mode
after your call.
You may now speak
to your caller.
When you replace
the handset, Kingfisher II remains in ANSWER mode, ready for the next call.
Interrupting calls from an extension telephone
To interrupt a call from an extension
If Kingfisher II
does not stop recording replace and lift your handset briefly.
When your telephone rings you must
lift the handset either before the second
(or fourth) ring is received or wait until
has answered the call.
Kingfisher II will
immediately stop recording.
You may now speak
to your caller.
When you replace
the handset Kingfisher II remains in ANSWER
mode, ready for the next call.
display will show how many new messages
have been recorded. The playback sequence is
rewinds the tape and plays back your
resets itself to ANSWER mode and the
ANSWER light is lit. The display shows and all
messages are saved.
After playback, messages are automatically saved and new ones will be recorded after the last.
If you don't want
to save your messages, press REW
and the tape will rewind to the start and
new messages will be recorded over the old ones.
Rewind during playback
If you want to rewind during playback you should press REW and the tape will rewind to the start.
To stop rewind, press
PLAYBACK/PAUSE and the tape will be played from that point onwards.
Rewind during playback
If you want to fast forward during playback you should press
FF and the tape will fast forward.
To stop fast forwarding, press
PLAYBACK/PAUSE and the tape will play from that point onwards.
wish to pause during playback, in order to take notes, you should press PLAYBACK/PAUSE once for pause, and again to continue.
seconds after playing back your messages, Kingfisher II resets to ANSWER
mode, the red ANSWER light is lit and the display shows 0.
You can now replay messages if you press the PLAYBACK/PAUSE button.
If you press the
button before the
ANSWER light is lit, the tape will be played back
from the end of the last message you heard.
Saving your messages
Kingfisher II automatically saves your messages after playback.
If you don't want to save your messages, proceed as follows:-
Wait until Kingfisher II finishes
playing your messages.
Press REW and the tape will
rewind to the start.
New messages will then be recorded over the messages you have just heard.
If, after cancelling the save function, you decide
that you do want to save some or all of the messages, proceed as follows:-
Press PLAYBACK/PAUSE to hear
your messages again.
again at the end of the message you want
The tape stops with
in pause mode and the IN USE light
The IN USE light
goes out and the display will show 0.
Everything from the start of the tape to where you press
will be saved.
backwards from any point on the tape.
You can erase messages either forwards or
To erase all messages backwards:-
Press and hold the REC
Press the REW
button until you hear a beep.
To erase all messages forwards:-
Press and hold the REC
Press the FF
button until you hear a beep.
You can record a memo to remind yourself of
something important, or leave a message for
someone in the office.
Recording a memo message
Memos are recorded, counted on the display and
played back in the same way as incoming
Record a memo message as follows:-
Press MEMO/2 WAY
until you hear a beep.
Wait for the
display to show r
then commence speaking into the microphone.
Note - Kingfisher II
will continue to record until you press
MEMO/2 WAY again.
When you stop
speaking, press MEMO/2 WAY
The length of memo messages is limited only by
the length of tape.
To check your memo, press
You can record a conversation when using a
telephone connected to the same line as
To start recording during a telephone conversation:-
until you hear a beep.
The display will show 2r
and recording starts.
To stop recording,
press MEMO/2 WAY.
There will be a beep every 15 seconds to let your caller know that the conversation is being
recorded. This is a legal requirement.
Setting ANSWER mode remotelyIf you are away from home or the office you can
change Kingfisher II
from TURNED OFF mode to
ANSWER mode by simply phoning your number
and letting it ring.
To set ANSWER mode:-
Dial your own
Let the number ring
until Kingfisher II
answers. (This will be after 20 double rings)
(Kingfisher II will
now reset to ANSWER mode)
While you are away from base you can ring into
Kingfisher II from
anywhere in the world, and
instruct Kingfisher II
to carry out various functions.
You can use the keypad of the telephone you are
using, but only if it is a
Alternatively you can use the British Telecom
Remote Interrogator which is available as an
optional extra direct from British Telecom or from
stockists of British Telecom equipment. Hold the
interrogator speaker against the telephone
To interrogate remotely you must remember your
two-digit security code which is on the bottom of
your Kingfisher II.
Setting your security code
The first digit is factory-set, but you set the second
to any number between 0 and 9 (except 7) by
using the small screwdriver (fixed to the base) to
turn the dial.
After you have entered your code you can use the
following keypad functions:-
Cancel save and reset tape
Play only new messages
Remote OGM record
Stop OGM recording
Remote TURN OFF mode
Stop OGM playback, incoming message
After message playback you will be able
to leave a memo if you wait for the
signal (see below).
Remote playbackII's remote playback:-
Dial your own number. Have pencil and paper
Note - When using a separate Remote Interrogator unit,
confirm that it is switched on and ready for use.
Hold it against the mouthpiece to enter the codes,
using its keypad.
Enter your security
code during OGM play (or at
anytime during incoming message recording).
OGM stops and you
will hear a long beep and a
series of short beeps which tell you the number of
messages received. If there are more than eight
messages you will only hear eight beeps from your
Messages will play
from start of tape with a beep
between each message and three beeps after the
Messages are automatically saved after playback
unless you press button
3 on the keypad to
Kingfisher II will
stop playback every 2 minutes
40 seconds and you will hear two beeps. To
continue playback press button
8 within 10
seconds of hearing the beeps. If you don't press
8 in time,
Kingfisher II will
hang up. All
messages will be saved so you can
New message Normally
playback begins at the start of the tape
playback and includes
any saved messages followed by
If you don't want to listen to saved messages:-
4 on the keypad.
You'll hear one beep followed by the new
You can press button
4 during playback of
messages, or straight after your security code is
accepted and you have heard a long beep.
Tape rewind If you
wish to move back through your messages:-
1 during message
Tape rewinds for 15 seconds of playback time.
1 again to rewind
If you wish to move forwards through your
2 during playback.
Tape runs fast forward for 15 seconds of playback
2 again to go further
If you don't want messages saved automatically after playback:-
You will hear three beeps after the
Press button 3 during playback or after the three
If you have previously pressed button
saved messages and play only new messages)
then you will need to press button 3 again.
automatically saved after playback.
If you have pressed button 3 to cancel auto-save
by mistake, you can still save your messages by:-
hear one beep.
After you press button 3 the tape
rewinds and you
After the beep press button 2 and
Tape is rewound to the end of your
After message playback you can leave a memo, to
do this proceed as follows:-
Record a memo
If you pause for more than four seconds you will
hear six beeps and recording will stop. If this
happens, repeat from step 2.
After last message playback you will hear three beeps (six beeps means tape is full).
Wait for 10 seconds and you will hear two more beeps.
You can then start to speak but don't pause for more
than four seconds.
Hang up when you have finished speaking.
Remote TURN OFF
Kingfisher II to TURN OFF:-
Call your number.
Enter your security code during OGM.
Press button 0.
Further calls will not be answered (unless you let the
phone ring 20 times - see Setting ANSWER
OGM every time. If they have a
telephone they can stop the OGM and record
message as follows:-
Skip OGM and leave
frequent callers may not want to hear the
OGM starts when your number is called.
Press * on the keypad.
OGM stops, caller hears a
long beep and then
message can be recorded.
To change the outgoing message:
of messages received.
Call your number.
Enter your security code during OGM.
Press button 7 after short beeps indicate numbe
After long beep speak clearly and loudly the new
When the OGM recording is
complete press 9. New OGM will be played back for checking.
- If you pause for over 2 seconds while recording, a
beep will sound six times. If this happens, repeat
from step 3.